Todd Evans, the driving force behind A+ Window Cleaners, turned a practical need into a thriving business. Based in St. Joseph County, Michigan, A+ Window Cleaners offers a comprehensive range of services, including window cleaning, house washing, pressure washing, gutter cleaning, and roof washing.
The Genesis of A+ Window Cleaners
Todd’s journey into the window cleaning industry began through a family connection. His brother-in-law owned a window cleaning business, and Todd had worked with him on several occasions. When his brother-in-law decided to exit the business, Todd seized the opportunity to start something of his own. He purchased the equipment from his brother-in-law and established TA Evans Incorporated, operating as A+ Window Cleaners, in 2017.
“I was looking for something new to do. I thought this would be interesting since I had done it before, so I gave it a shot,” Todd recalls. This decision marked the beginning of a venture that would see significant growth and success.
Standing Out in the Industry
What sets A+ Window Cleaners apart is their unwavering commitment to quality and communication. Todd personally trains his crew to ensure top-notch service is provided every time. “Quality and communication are the two biggest things for us,” he explains. “We always keep our clients informed about their appointments and ensure that the work is done to their satisfaction.”
This dedication to communication is a rare commodity in today’s service industry. Clients appreciate the transparency and reliability that Todd’s team brings to each job, fostering a strong sense of trust and loyalty.
Overcoming Challenges
Starting a business is never easy, and Todd faced his share of challenges. Initially, he and his fiancée, Jess, managed everything themselves. They would work all day, Monday through Friday, and spend weekends quoting, scheduling, paperwork, and invoicing. The long hours and demanding workload were tough, but their dedication paid off. Over time, Todd was able to hire a team, purchase additional equipment, and expand the business.
By the third year, Todd had hired more staff and acquired a second van. This expansion was a pivotal moment for the business, allowing Todd to step back from the daily grind and focus on growth and client acquisition. “The defining moment happened when I bought that second van. It was huge because I knew I would have two crews on the road, so I wouldn’t have to work nearly as much,” Todd shares.
The Heart of the Business: The Crew and Family
Todd is quick to credit his success to his dedicated team and supportive fiancée. “I have two really good crews: Troy, Marc, Charlie, and Parker. Without them, it’d be really hard for me. They work hard and do things the right way,” Todd acknowledges. Jess, although no longer working on the jobs, continues to play a vital role in the business. “She’s been amazing through the whole thing, and her support in the early years was crucial,” he adds.
Jess’s involvement in the business has been instrumental, particularly in the initial stages when the workload was overwhelming. Her support allowed Todd to manage the growing pains of the business and set a solid foundation for future success.
Helping Others and Future Goals
Before starting A+ Window Cleaners, Todd managed other people’s businesses, helping make them profitable. His experience in accounting and business management equipped him with the skills needed to run his own business effectively. “I’ve always been looking for something to do on my own. I didn’t know what it would be until this opportunity came along,” he reflects.
A+ Window Cleaners has a significant impact on its clients, especially senior citizens who can no longer perform these tasks themselves. Todd finds fulfillment in knowing that his services genuinely help people. “It amazes me how cleaning someone’s windows can make their day. They’re always so happy when they see what we’ve done,” he says.
Looking ahead, Todd has ambitious goals for his business. He aims to reach $1,000,000 in sales before retiring and either selling or passing the company on. With the current growth trajectory, Todd is confident that this goal is within reach. “We’re not far off. If we keep going at our current rate, we’ll reach that goal. I’m pretty confident,” he states.
The Business Motto: “We Always Make the Grade”
The motto of A+ Window Cleaners, “We Always Make the Grade,” is more than just a catchy phrase. It embodies Todd’s commitment to customer satisfaction and quality service. “If there’s an issue with our work, we will always make it right. I never want to have an unhappy customer,” Todd asserts.
This philosophy of ensuring customer satisfaction has been a cornerstone of the business’s success. It reflects Todd’s dedication to maintaining high standards and building lasting relationships with clients.
Conclusion
Todd Evans’ hard work, perseverance, and a commitment to excellence has paid off in spades. A+ Window Cleaners proves what can be achieved with dedication and the right support system. For Todd, success is about more than financial gain. It’s about making a positive impact on his clients’ lives. As he continues to grow his business, Todd remains dedicated to his core values of quality, communication, and customer satisfaction.
For more information about A+ Window Cleaners or to schedule a service, visit the website at: www.AplusWindowCleaners.com.